Talent Profile

lisa love

Creative Director and Studio Manager with over five years’ experience managing day-to-day operations, client communications, project delivery, and team coordination. Proven ability to manage reception, handle administrative workflows, liaise with stakeholders, and oversee event logistics. Friendly, organised, and systems-driven with a passion for inclusive environments, creative collaboration, and supporting the community sector.

m: 07984482676e: lisa@thealtco.ioschedule video call

Key Skills & Experience

  • Reception, visitor welcome, and general office support
  • Diary management, bookings, and event coordination
  • Strong communication and interpersonal skills
  • Invoicing, records, and database management
  • Strong administrative skills: invoicing, scheduling, file management, task lists, and record keeping
  • Skilled in project planning and logistical coordination for bookings, events, and production setups
  • Excellent communicator, confident in managing stakeholder expectations
  • Experienced with Mailchimp, Canva, WordPress, Notion
  • Confident using Microsoft Office Suite and Google Workspace
  • Familiar with accounting basics and file organisation
  • Positive, flexible, and proactive with a strong attention to detail
Founder & Creative Director
The Alt Co. Studio
Jan 2023 to Present
  • Managed studio client communications, and daily operations including calendar and meeting clients
  • Coordinated bookings, event logistics, and creative productions
  • Created and followed up on contracts, quotes, and invoices
  • Maintained digital admin systems and mailing lists (Notion & Mailchimp)
  • Created monthly updates, newsletters, and social content
  • Ensured H&S procedures on-site for events and installations
  • Supported inclusive communication with neurodivergent team members
  • Built relationships with suppliers, clients, and educational institutions
Freelance Designer & Manager
dec 2019 to jan 2023
  • Managed daily studio admin, appointments, budget tracking, and documentation
  • Designed branded print and digital materials
  • Maintained customer databases, created proposals, and tracked budgets
  • Designed websites and content using Webflow, Relume, Figma, Adobe Suite, WordPress, & Canva
  • Supported social media marketing, created event materials, and scheduling posts.
Design, Web & Marketing Manager
ac electrical ltd.
nov 2017 to march 2019
  • Rebranded company, launched website, and supported business development
  • Designed comms materials and managed bookings for client meetings and new service offers
  • Organised uniform rebranding, communications upgrades, and client-facing content
  • Helped transition office systems including phone and digital setup
  • Hand over to Marketing Manager at end of term.
eCommerce Manager
Love Jewellery Co.
nov 2017 to march 2019
  • Ran all aspects of a small creative business, including admin, fulfilment, invoicing, and marketing
  • Designed brand identity, website and packaging
  • Purchasing, stock take, management and photography for selling.
  • Created and published social media content
  • Online sales and customer management
  • Packing and posting orders
  • Stock management and campaign preparation.
Relevant Work Experience (pre-2020)
  • IT Helpdesk Support at Norfolk Constabulary HQ - Provided frontline tech support for internal departments, resolved hardware/software issues and maintained clear service logs, strengthened communication and technical troubleshooting skills in a professional environment
  • Customer Contact Advisor for Norwich City Council - First contact for booking property repairs in a call centre team, liaised with contractors and updated internal systems accurately
  • Booking Officer for Onsite Massage Co. - Managed UK wide wellness bookings, confirmed appointments, and followed up with clients, maintained records and supported internal coordination
Additional Relevant Experience
  • Freelance Musician & Event Support
    Assisted performers with live setup and studio sessions, supported AV logistics for live events, including sound, lighting, and projection.
  • Creative Fabrication & Installation Work
    Undertook painting, decorating, woodworking, and transport of creative installations for exhibitions and commissioned projects.
  • Guest Mentor - Norwich University of the Arts
    Provided one-to-one and group feedback for Graphic Communication students (Y2/Y3), supported students with portfolio development, presentation skills, and industry expectations, provided accessible feedback to neurodiverse and diverse student cohorts in a supportive and inclusive learning environment
  • Exhibition & Production
    Managed setup and takedown of creative installations for gallery shows and studio shoots, worked closely with artists, technicians, and production teams to deliver site specific creative outcomes.
Education & Training
  • Creative East Growth Programme - Spring 2024
  • Higher Growth Programme - New Anglia Growth Hub, 2023
  • BA (Hons) Fine Art, Norwich University of the Arts - First Class (2017)
  • Level 2 Diploma in Marketing & Advertising - East Coast College, 2019
Software & Digital Tools

Mailchimp, Canva, WordPress, Webflow, Figma, Relume, Notion, Adobe Creative Suite (Illustrator, InDesign, Photoshop, After Effects, Premiere Pro), Microsoft Office, Google Workspace, Xero (basic), invoicing and quoting tools, email and newsletter systems, social media platforms

Values & Interests

I’m passionate about inclusive community spaces, creative collaboration, and enabling accessible environments where people feel welcome and supported. Outside of work, I’m engaged in visual arts, music, mindfulness, and continued growth in both digital and physical skills.